Privacy Policy
Last updated: July 3, 2026This Privacy Policy explains how Webski AI ("Webski," "we," "us"), a service line of Webski, based in Dubai, United Arab Emirates, collects, uses, and protects information when you visit webski.ae, contact us, or use our AI automation services.
1. Information We Collect
- Contact information — name, phone number, email address, and business name when you message us on WhatsApp, email us, or request a demo.
- Business information — details about your products, services, pricing, and customer conversations that you share with us to set up and operate your AI automation.
- Technical data — basic website analytics such as pages visited, device type, and approximate location (city level), collected through standard web technologies.
2. How We Use Information
- To respond to your inquiries and provide demos of our services.
- To set up, operate, and improve AI automation systems for our clients.
- To send service updates, proposals, and relevant offers (you can opt out at any time).
- To comply with legal obligations under UAE law.
3. WhatsApp, Instagram & Email Automation
Our services operate through official platforms, including the WhatsApp Business API (a Meta product), Instagram messaging tools, and email service providers. When we operate automation on behalf of a client business, customer messages are processed to generate replies, recover abandoned carts, and send follow-ups on that business's behalf. Message data is handled according to the policies of those platforms (including Meta's terms) and this policy.
If you are messaging a business powered by Webski AI: your messages are processed by AI to provide instant replies. Conversations may be reviewed by the business owner and by Webski for quality and setup purposes. You can always request a human by asking in the chat.
4. Third-Party Services
We use trusted third-party providers to deliver our services, which may include: Meta (WhatsApp Business API, Instagram), messaging and automation platforms, email delivery services, scheduling tools, payment processors, and website hosting. Each provider processes data under its own privacy policy. We do not sell your personal information to anyone.
5. Data Storage & Security
We apply reasonable technical and organizational measures to protect your data, including access controls and secure connections. Data is retained only as long as needed to provide our services or as required by law, after which it is deleted or anonymized.
6. Your Rights
In line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you may request access to, correction of, or deletion of your personal data, and you may object to or restrict certain processing. To exercise these rights, contact us using the details below.
7. Cookies & Analytics
Our website may use basic cookies and analytics to understand traffic and improve the site. You can control cookies through your browser settings.
8. Children's Privacy
Our services are intended for businesses and are not directed at children under 18. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page with the updated date shown above.
10. Contact Us
Webski AI — Dubai, United Arab Emirates
Email: saud@webski.ae
WhatsApp: +971 50 993 3359